Office Policies

Dental Insurance is different from medical insurance. Many patients aren’t familiar with the specifics of their dental insurance benefits. Your dental and orthodontic benefits are based on the agreement your employer negotiated with your insurance carrier. Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage.

Not all insurance plans cover orthodontic treatment, but many do. The patient payment portion covered for orthodontic treatment varies depending on the coverage provided by your employer as well as the specifics of your orthodontic treatment needs.

We will gladly help you to submit insurance claims for the services our office renders. This does not however, transfer the responsibility of your financial obligation to the insurance company. If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.

Some companies offer Health Savings Accounts for their employees. These accounts are also available to individuals for themselves and their dependents. The plans allow for pre-tax deposits to be made to the individual's account. The money in the account can then be used for necessary medical expenses. This means that in some cases, orthodontics can be paid for with your health savings account funds.

Please ask us about financing options and let us know if you have questions about our financial policies prior to your treatment. There is a broad range of fees for orthodontic treatment in our practice. All fees are determined by case difficulty and individual therapeutic requirements. We do not believe in “hidden costs,” all fees will be presented and discussed upfront.

For your convenience, we accept payments made with Visa, MasterCard, and Discover. We also offer a no interest payment plan, and can be flexible to accommodate your Medical savings account/ flexible spending plans.

During the course of the day the length of appointments can vary from 15 minutes to 2 hours. Most appointments can be arranged before or after school hours. Since it is best to have the more common short appointments before or after school when we can see the most patients, we must have the longer appointments and significant emergencies during school hours. We know that your time is valuable and we will do everything possible to start and complete all appointments on time.

• Initial Visit: about 30 minutes
• Records: about 40 minutes
• Consultation: 20 to 30 minutes
• Bonding: 90 to 120 minutes
• Adjustments: 15 minutes

Running Behind Schedule

We appreciate your busy schedule and will make every effort to see those patients that are unavoidably detained and are late for their appointment. We do appreciate a phone call to advise us of your status should you be behind schedule the day of an appointment.

For your convenience and continuity of care, Dr. Broccoli practices in one location only.